Privacy Policy

At www.eraymart.com (“ErayMart,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. By using our site, you consent to the practices described in this policy.

1. Information We Collect 1.1 Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment details. 1.2 Non-Personal Information: We may collect non-personal information such as browser type, operating system, IP address, and browsing behavior on our site. 1.3 Cookies: We use cookies to enhance your experience on our site. Cookies are small data files stored on your device that help us improve functionality and personalize content.

2. How We Use Your Information 2.1 To Provide Services: We use your information to process orders, manage your account, and deliver products or services. 2.2 To Improve Our Website: Non-personal information helps us analyze site usage and improve performance. 2.3 To Communicate: We may send you order updates, promotional offers, or respond to inquiries. 2.4 To Comply with Legal Obligations: We may use your information to meet regulatory requirements or enforce our Terms and Conditions.

3. How We Share Your Information 3.1 Third-Party Service Providers: We may share your information with third-party vendors who assist with payment processing, order fulfillment, and marketing. These providers are bound by confidentiality agreements. 3.2 Legal Requirements: We may disclose your information if required by law or in response to valid legal requests. 3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant parties.

4. Data Security We implement technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no system can guarantee complete security.

5. Your Rights 5.1 Access and Correction: You can access and update your personal information through your account settings. 5.2 Opt-Out: You may opt out of receiving promotional communications by clicking the “unsubscribe” link in our emails or contacting us directly. 5.3 Data Deletion: You can request the deletion of your personal information by contacting us, subject to legal or contractual obligations.

6. Third-Party Links Our site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

7. Children’s Privacy ErayMart does not knowingly collect personal information from children under the age of 13. If we become aware that a child’s information has been collected, we will delete it promptly.

8. Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a “Last Updated” date.

9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@eraymart.com
Phone: +919864047136
Address: House No. 6, SBI IOC branch by-lane Noonmati – 781020 Guwahati, Assam India

Last Updated: 01.01.2025